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Defining Direction - Building Awareness - Driving Sales
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contact:

Stephen Gentile
Hawthorne Associates
(978) 745-4878
stephen@hawthorneassociates.com

at X.HLP:
Stephen Walsh
Director, Communications
X.HLP, Inc.
1601 Trapelo Rd. Suite 286, Waltham, MA 02451
781.663.7516
781.890.4505 (fax)
stephen.walsh@xhlp-usa.com

 


 

X.HLP Helps Den norske Bank (DnB) Save Over $1M in One Month

Norway's largest bank recognizes immediate savings and productivity increases using the X.HLP platform

May 20, 2002

WALTHAM, MA - X.HLP Inc., an international software corporation that delivers an e-learning platform to accelerate the adoption of business-critical software applications across the enterprise, today announced that Den norske Bank (part of the DnB Group), Norway's largest financial institution, has saved more than $1 million within the first month of implementation of the X.HLP Adaptive Learning Platform.

Tore Beitveit, head of DnB's 2002 Credit Process Project, explains, "We needed to train 1,000 employees to use the new credit system and, prior to roll out, we explored a number of training options. However, due to hidden costs, the time required and the complex nature of the subject matter (our software application), we were warned beforehand not to do this job ourselves. Outside consultants said that we would neither meet the deadline nor master the task. X.HLP assured us we could not only meet the deadline, but also do it ourselves. We successfully achieved all our goals."

Beitveit continues, "With the X.HLP platform, we were also able to leverage our training development efforts to produce our own interactive help system for our credit system, all built using X.HLP Guides. These X.HLP Guides can be called up to remind users of what they have learned after the e-learning itself has been completed and as a result, our employees can solve most problems without the need to consult a manual or contact an expert on a help desk. This combination of training and performance support, all delivered to our employees in multiple offices, has resulted in cost savings of over $1 million within just one month of the implementation of the X.HLP solution. The return has been impressive. More importantly for DnB, we are now in complete control of our own e-learning system and have maximized our employees' use of our internal credit system."

X.HLP, Inc. Vice President, Doug Smith adds, "The ROI that Den norske Bank has realized is a good illustration of the speed and ease with which our solution can be implemented. Within just one month the X.HLP platform was acquired, implemented, and fully deployed to realize sizable cost savings for our client. At X.HLP we pride ourselves on our ability to prove the value of our technology very quickly. In fact, we start our client engagements with a thorough analysis of the ROI potential for the initiative so that we can enable our customers to realize the greatest benefit. DnB's financial ROI is a testament to our approach."

The X.HLP Adaptive Learning Platform allows the rapid creation of media-rich, interactive, learning object-based training courses and testing. The X.HLP Adaptive Learning Platform also re-uses learning objects to create a powerful performance support system that allows users to quickly access post-training support content. In addition, the X.HLP Adaptive Learning Platform provides automated integration to Learning Management Systems, following the AICC and ADL SCORM standards. For more information visit www.xhlp.com or call 1-877-XHLP-ALP.

About DnB

The DnB Group is Norway's largest financial services group. Around 1.8 million retail customers and well over 100,000 corporate customers maintain accounts with the Group. In addition, Vital, a DnB company, has a customer base comprising around 630,000 customers. DnB has a market share of 25 per cent of the Norwegian corporate market.

DnB is Norway's largest capital markets business through DnB Markets and one of the world's foremost shipping banks. Over half of payment flows relating to international trade are handled by DnB. The DnB Group offers a broad range of financial products and services, including loans, deposits, asset management, payment and financial advisory services, foreign exchange and capital market products and life, pension and non-life insurance.

About X.HLP

X.HLP is an international software corporation that focuses on enterprise software application training. Organizations use our software to create, deploy and manage interactive training and performance support for their employees and their customers.

Because our software is so easy to use and implement, our customers can begin to deliver on-line training in 48 hours or less, guaranteed, making our product ideal for those deadline-driven enterprise application rollouts. What's more, our product and implementation process generates a positive ROI tied directly to business results.

Established in 1996, X.HLP products are now used worldwide by organizations within the Financial, Telecommunications, Manufacturing and Consumer Products industries, and by both State and Local Government. Our worldwide clients include Colgate-Palmolive, FleetBoston Financial, Shell, the State of Texas and the City of New York.

X.HLP simplifies the production, deployment and management of effective learning content that accelerates the adoption of business-critical software applications across the enterprise. Fully customizable, X.HLP solutions can be seamlessly integrated into organizations' existing e-learning infrastructure such as industry standards compliant Learning Management Systems or Learning Content Management Systems. For more information visit our website at www.xhlp.com or call 1-877-XHLP-ALP.

 

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