contact:

Brian McNamara
Hawthorne Associates
(978) 745-4878
brian@hawthorneassociates.com

Editorial Resources:

• Maritz Learning Press Kit (PDF, 621 KB)
• About Brian Carlin, President of Maritz Learning
• Press Release: Maritz Learning's Librix® Performance Management System Earns AICC Certification(09/23/03)
• Press Release: Maritz Learning and Minolta Corporation Partner To Train 6,500 Technicians (1/07/03)
• Press Release: Maritz Learning Joins Council of Hotel and Restaurant Trainers as Silver Sponsor (9/23/02)
• Press Release: Maritz Learning Begins Fiscal Year With Host of New Customer Agreements (9/05/02)
• Press Release: Maritz Learning Provides Learning Content and Management for Lockheed Martin (5/21/02)
  
• Press Release: Maritz Learning Launches Enhanced LMS(4/09/02)
• Press Release: Maritz Names Division VP and Maritz Learning Director of Product Development (3/14/02)
• Press Release: Maritz Announces Launch of Maritz Learning (11/27/01)
• Press Release: Maritz Announces New Management Team (11/29/01)
• Press Release: Maritz Acquires Librix Learning (10/1/01)

Maritz Learning Joins Council of Hotel and Restaurant Trainers as Silver Sponsor

September 23, 2002

Fenton, MO -- Maritz Learning, a leading provider of custom training, e-learning and performance management solutions, today announced that it has joined the Council of Hotel and Restaurant Trainers (CHART) as a Silver Sponsor. The move underscores Maritz Learning's commitment to helping organizations in the foodservice, restaurant and hospitality industry improve workforce skills, increase customer loyalty, comply with regulatory requirements, and improve employee motivation, retention and recruitment.

CHART is one of the oldest and largest nonprofit organizations dedicated to training in the hospitality industry. This rapidly growing industry, which employs more than 11 million people in the United States, is the country's largest private sector employer.

"We're proud to be a sponsor of CHART," said Scott Matthews, Vice President of Marketing and Communications for Maritz Learning. "We understand that hospitality training professionals play a critical role that goes beyond improving workforce skills and performance. They help their organizations achieve competitive advantage by improving customer satisfaction and reducing turnover."

Maritz Learning has worked with numerous clients in the foodservice, restaurant and hospitality industry, including the National Restaurant Association Educational Foundation, Anheuser-Busch, Nabisco, Six Continents and Fairmont Hotels and Resorts. Through custom e-learning and instructor-led programs, as well as proven technology for learning and competency management, Maritz Learning helps both foodservice manufacturers and distributors to better sell and service their operator customers and provide real value-added services to the foodservice operators. This helps operators and their employees achieve "Energized CompetenceSM", a high level of proficiency and motivation that can dramatically improve bottom line performance.

"Maritz Learning has an expertise in technology-based training and a knowledge of our industry that will help CHART members create innovative learning and performance improvement," said TJ Schier, CHART President and President and Founder of Incentivize Solutions. "We are delighted to have them as an active resource to help attract, develop and retain the talented people critical to our industry's growth and success."

About Maritz Learning
Maritz Learning designs and delivers engaging, high-impact training and development programs to improve the business performance of sales and service organizations. Maritz Learning's systematic approach to performance improvement integrates traditional training techniques, state-of-the-art e-learning content and industry-leading learning and competency management technologies with incentives, rewards and recognition initiatives to drive bottom-line results. As a business unit of Maritz Inc., Maritz Learning draws from decades of experience in helping businesses worldwide improve business and employee performance in critical areas such as sales, marketing, product launches and customer satisfaction by influencing the behavior of employees, channel partners and customers.

Customers turn to Maritz Learning for: expertise in e-learning content development; custom development of instructor-led, video and CD-ROM training; proven leadership in providing incentive and reward programs; as well as a comprehensive learning management system, complete with authoring, competency management, prescriptive learning and skills assessment tools. Maritz Learning's clients include Anheuser-Busch, A.G. Edwards & Sons, Nabisco, HON Industries, Enterprise Rent-A-Car, Panasonic, Minolta and the National Restaurant Association.

About Maritz
Maritz Inc., which ranked 157th on the most recent Forbes list of "500 Biggest Private Companies," is based in the St. Louis suburb of Fenton, MO. Maritz offers marketing research, travel, and performance improvement services, which are delivered through 18 operating companies located in the U.S., Canada, Mexico, the United Kingdom, France and Germany. Further information can be found at www.maritz.com.

Maritz(r) and the Maritz logo are registered service marks of Maritz Inc.